answering this one for the 400th time?
Stop answering the same question.
Your team writes great answers in email all day — then they vanish. Forumcat turns each one into a public page on your own domain, so the next person just finds it. Answer once. Everyone after them helps themselves.
- 12votesCan I connect the portal to our own domain?✓ 3 answers
- 21votesIs there a dark mode?4 answers
- 7votesWebhook retries — what's the backoff schedule?✓ 1 answer
Tickets are where answers go to die.
Answer. Close. Repeat forever.
A customer asks, you reply, you hit “close.” The answer is now buried in an inbox nobody can search. Next week someone asks the exact same thing — and you type it all out again.
Answer once. It works forever.
The question is public. You answer it one time. It becomes a fast page that ranks on Google — quietly helping the next hundred people who’d have written in.
how it works
Three steps. That’s the whole thing.
- 1
Someone asks
They post to your portal and sign in with Google or email — enough to keep the spam out, not enough to be annoying.
- 2
You answer, once
Your team replies from one shared place. Mark the best answer and it pins to the top for good.
- 3
It goes to work
That answer is now a fast, public, search-built page. It keeps answering this question long after you’ve forgotten you wrote it.
the honest answers
Everything you’re about to ask us.
Can we put it on our own domain?
Yep. Free portals live on a forumcat.com subdomain; paid plans run on answers.yourco.com with SSL sorted for you. Your brand, not ours.
Will the answers actually show up on Google?
That’s the entire point. Every public answer is a fast, server-rendered page with proper Q&A markup and its own sitemap — not a bolt-on.
Some questions shouldn’t be public. Then what?
Mark any question private, or make a whole category private by default. The asker and your team see it. Nobody else — not even Google.
Will it look like our stuff, or yours?
Yours. Your logo, your colors, your domain, even your own analytics script. We stay out of the way.
Can we automate the boring parts?
Everything the dashboard does, our API and MCP server do too. Wire up your own bots for draft answers or triage — no waiting on us.
What are people actually asking?
Built-in analytics show your most-viewed questions and the searches that came up empty — a ready-made list of what to write next.
“
We stopped answering the same five questions on repeat. That’s the whole pitch — and it gave us our week back.
RB Riley B. · Head of Support, sample co.
pricing
Two plans. No per-seat nonsense.
And we’ll never bill you by page views. Getting your answers found is the whole point — charging you for it would be backwards.
Free
$0 forever
Create your portal- Portal on yourcompany.forumcat.com
- 2 team seats
- 10,000 questions
- 1 GB (≈2,000 images) of media
- Full SEO: structured data + sitemap
- Analytics built in
Pro
$99 per month
Start with ProEverything in Free, plus
- Your own custom domain
- Unlimited team seats
- Unlimited questions
- 50 GB (≈100,000 images) of media
- Remove the “powered by” badge
still wondering
Fair questions.
How is this different from a help desk?
A help desk is built to close tickets in private. We’re built so you never get the same ticket twice — the answer’s already a public page doing the work.
Do our customers need yet another login?
They sign in with Google or email, on your portal only. The account follows them nowhere, and we never email them. Ever.
What happens if we downgrade?
Nothing gets deleted. Over the free limit, everything stays readable and answerable — you just can’t post new questions until you make room. No hostage-taking.
Who owns all this content?
You do. Full stop. It lives on your domain, under your brand, and it’s yours to export or take with you.
Someone’s typing that question right now.
Give it a public place to land — and answer it for the very last time.